Continuing Education

CSU Continuing Education Online Courses - Online Learning


Online courses developed with your needs in mind.


General Information

These are web-based online courses developed and
offered by Cleveland State University (Division of
Continuing Education). To participate you need to have
average web skills, a computer, Internet access, and an
e-mail address. All other directions will be provided
during the course. You will need to log into the course
web site at least once for each of the lessons. 
Take the

self-assessment
to determine if e-learning is right
for you. 

Click here for more information
.

Your
work and access time will be monitored by the
instructor. You must begin the course within the first
two weeks of the time period and may request a one week
grace period to conclude all lessons if necessary. 
No discounts are offered for online courses.

Cleveland State University now has 24/7 live
technical help for Blackboard CE! Students and faculty
can get help around the clock by visiting the eLearning
Help Portal at

http://elearninghelp.csuohio.edu
or calling
toll-free (877) 382-2011. The eLearning Help portal has
a live chat feature as well as in depth answers to
frequent questions. Check out this great new resource!

Business & Management
Nursing, Health & Human Services

 

Business and Management
 

The
Professional at Home: Working in a Virtual Environment

May 16-20, 2011
ONLINE
MGMT 475201 6190
CEUS: 0.7     $209
Instructor:
Jacqueline
Mueckenheim


Nursing, Health & Human Services


Patient Advocacy Certificate Program

Our online

Patient Advocacy Certificate Program
is based on the
strong foundation of the Patient Advocate Core
Competencies that were defined by the national Society
for Healthcare Consumer Advocacy.  Each of the ten
modules/courses focuses on one competency.  Below
is the current schedule for all modules.  You can access course descriptions for all modules on this website
by clicking on the course titles. 
The tuition for each module is $149.
 


Bioethics

  • HCHS 538401
    • Section 6191 April 25 – June 6, 2011


Complaint Management

  • HCHS 538407
    • Section 6191 April 25 – June 6, 2011


Conflict Resolution/Mediation

  • HCHS 538406
    • Section 8190   June 20 - August 1, 2011

Crisis Intervention

  • HCHS 538408
    • Section 8190   June 6 - July 18, 2011


Customer Service

  • HCHS 538402
    • Section 6191 May 16 – June 27, 2011


Data Management

  • HCHS 538410
    • Section 6191 April 4 – May 16, 2011


Health Care Management

  • HCHS 538405
    • Section 6190 March 7 – April 18, 2011


Interpersonal Communication

  • HCHS 538404
    • Section 6191 May 2 – June 13, 2011


Legal Rights

  • HCHS 538403
    • Section 6190 March 28 – May 9, 2011
    • Section 8190 June 20 - August 1, 2011


Measuring Patient
Satisfaction

  • HCHS 538409
    • Section 8190 June 6 - July 18, 2011