Cleveland State University [d] NCA 2000 Self-Study Report [d]

   
   

Final Self-Study Report Chapter 6: 15 Aug 2000

EVALUATION ON CRITERION 5

Strengths

The University’s personnel and student policies are explicated in clear and detailed fashion in published manuals, handbooks, and collective bargaining agreements. They assure fair treatment and due process in the resolution of grievances and disputes. The University’s commitments to equal opportunity and affirmative action have been strengthened institutionally by upgrading the staff and scope of operations of the Affirmative Action Office and enhancing minority opportunities in athletic participation and employment. Policies in the areas of publications, marketing, collaborations, and research are based on clear codes of ethical conduct that ensure honesty in the University’s presentation of itself, its relationships with external constituencies, collaborators and partners, and the scholarly inquiry of its faculty.

Challenges/Opportunities

The main challenges are to complete the transfer of the University’s student systems to PeopleSoft and to satisfy external audit requirements for effective monitoring controls over student accounts, finances, and financial aid. Measures have been taken towards implementing the recommendations of PricewaterhouseCoopers to correct the control deficiencies. A Supplementary system is being used to process student financial aid awards, and a timetable has been established to correct previous problems in student accounts and billing.


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