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Department of Communication

Cultural Crossings lecture April 11

Cleveland State University is presenting the last Cultural Crossings Lecture of the 2001-2002 season with a talk by renowned arts and culture policy expert J. Mark Schuster. It is entitled “Ephemeral, Temporary Urbanism, and the Image of the City,” it will be on Thursday, April 11 at 5 p.m. in Dively Auditorium, located in the urban affairs building.

The April 11 lecture is free and open to the public; a reception follows the talk in the atrium outside Dively Auditorium.

For more information call 216-523-7173 or check the Cultural Crossings website at www.csuohio.edu/crossings
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Dance set with public schools

Cleveland State University Dance Program is sponsoring Saturday in the Studio for the 10th year in a row. This program offers Creative Dance Classes for Cleveland Public School children on Saturday mornings from March 16 through April 13.

For more information, call Lynn Deering at 216-687-4883.
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CSU plans education lecture

Cleveland State University’s College of Education, its Center for Urban School Collaboration, and The Greater Cleveland Educational Development Center will present the third in a series of four forums on Monday, April 29 and Tuesday, April 30.

Dr. Kenneth R. Howey will present “Innovations and Issues in the Preparation of Teachers for Urban Schools” and “Implementing Innovative Entry Year and Mentoring Programs in Urban Settings.” The lecture on Monday is from 11:30 a.m. until 1:30 p.m. and is open to students and faculty members of the higher education community.

For more information contact the CSU Center for Urban School Collaboration at 216-875-9775.
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Author Newman to speak April 8

Leslea Newman, author of the children’s book “Heather Has Two Mommies,” will visit the Cleveland State campus to discuss her book and the controversy over gay parenting. Newman will present her program “Heather’s Mommy Speaks Out,” on Monday, April 8 at 7 p.m. in the University Center Auditorium. Admission is free and open to the public.

For more information, contact Paul Putman in Student Life at 216-687-2048.
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Deadline set for travel fund

The Doctoral Student Travel Fund Program deadline for applications for the second (and last for FY02) round for the program is April 15 for travel starting after June 1. You may request $800 from this program.

For more information email b.bryant@csuohio.edu or visit the CSU website at www.csuohio.edu.
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Help desk has new name

The IS&T Help Desk was transformed into IS&T Support Services on Feb. 25.

The call center processes all incoming requests, categorizes and prioritizes requests and solves the more routine problems.

The call center is now using an automated call distribution system that feeds callers to the call center staff. If call volume is too high and staff members don’t get to a caller within 10 minutes, the caller will be forwarded to a voicemail where they can leave a detailed message. A staff member will call back to confirm the request.

Standard Call Center hours are 7:30 a.m. to 7 p.m. Monday through Thursday; 7:30 a.m. to 5:30 p.m. Friday; and 9 a.m. to 1 p.m., Saturday.

The IS&T Support Services can still be reached at (216) 687-5050 or at its new location at RT1104.
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