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Feb. 2, 2015

Jill Rudd named ombudsperson

By Melanie Morris

Jill E. Rudd has been appointed university ombudsperson, effective Jan. 1, 2015.

The ombudperson of the university has the role of protecting the interests and rights of all the members of the school. The ombudperson also serves as a resource for university members who need to voice concerns, ensuring complete confidentiality of all matters brought to his/her attention. The ombudperson’s goal is to maintain a fair and equal environment for all parties involved.

Rudd joined Cleveland State University in 1991 as an assistant professor. She has a doctorate in communication studies from Kent State University and is the co-author of “Communicating in Global Business Negotiations.”

She has been an advisory member for the board of directors of the Cleveland Mediation Center since 2000 and has served on the research evaluation and consultant committee for the National Institute of Justice since 2001.

Rudd will facilitate and attempt to settle any concerns brought to her attention. She will also offer her opinion or recommendations when necessary and investigate situations to peacefully reach an agreement.
Her area of expertise is conflict resolution and she’s provided consulting and training in this topic statewide for more than 40 agencies.

“My experience and educational training in negotiation and mediation will be valuable in this position,” she said.

Rudd said she is very excited about this opportunity to assist faculty, students and administration with any problems they may have that fall within the ombudsperson’s dominion.

“I will strive to maintain an atmosphere of fairness and due process for all parties and to promote an environment conducive to learning,” she said. “I will be impartial and [have] a sensitivity to individuals who are involved in a conflict.”