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February 13, 2014

Starfish offers scheduling for tutoring

By Hannah Corcoran


Starfish, the advising software implemented by Cleveland State University last year, added a new function that allows students to schedule tutoring appointments online.

The tutoring is conducted through one on one peered tutoring, offered by the tutoring academic success Tutoring & Academic Success Center (TASC). The tutoring program itself has not changed. But the way students schedule appointments for tutoring has.

The purpose of this change is to make it easier for students to sign up for tutoring, by making it accessible through the Starfish portal, according to Heike Heinrich, director of undergraduate admissions.

“When you log into Starfish and you’re taking a course, if there’s tutoring available for that course it actually shows on Starfish,” Heinrich said.

Courses that offer tutoring services have a link underneath that can direct students to an online scheduling system.

“The idea is that if you’re home at 10 p.m. and you’re trying to study and you say ‘you know what I need help with this class,’ you can literally just log onto Starfish and schedule your tutoring appointment right then and there,” Heinrich said. “So that is the change that we implemented for spring 2014.”

Professors who recommend tutoring to students can also follow up to see if students made appointments in Starfish.

Another new function of Starfish implemented this semester is online scheduling for Success Coaching. To schedule Success Coaching appointments, students need a referral from an adviser or faculty member.

“So if you want help with organizational skills, time management or any other services that Success Coaching offers it is through a referral in Starfish,” Heinrich said. “Once that referral has been made, you can go into Starfish, sign up for your appointment yourself and find a time that works for you.”

According to Heinrich, the purpose of these additions is to “streamline” services offered for students.

Starfish will soon be introducing appointment scheduling with faculty advisors in each major as well.

“By the end of the semester, students will see two advisors, one for the general education requirements and one for their major,” Heinrich said.