Center for eLearning

Browser Settings Guide

Use the information below to ensure your Internet browser is fully compatible with Blackboard.

      Internet Explorer      |      Mozilla Firefox      |      Google Chrome      |      Safari

Internet Explorer (Windows Only)

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Enable Cookies:  

Tools -> Internet Options -> Privacy -> Advanced -> Check Override Automatic Cookie Handling and Accept for First Party Cookies and Prompt for Third Party Cookies. Check the box to Always Allow Session Cookies. Click OK and OK again to return to the browser.

Enable JavaScript:  

Tools -> Internet Options -> Security -> Internet -> Custom Level. Scroll down to Scripting and enable Active Scripting, Allow Programmatic Clipboard Access, Allow Status Bar Updates Via Script, Allow Websites to Prompt For Information..., and Scripting of Java Applets. Click OK and OK again return to the browser.

Pop-up Blocker Settings:

Tools -> Internet Options -> Privacy. Check Turn-On Pop-Up Blocker. Click Settings and add csuohio.edu, bblearn.csuohio.edu, bb-csuohio.blackboard.com and csuohio.tegrity.com. Click Close and OK to return to the browser.

Or, you could turn off the pop-up blocker completely by going to Tools -> Internet Options -> Privacy and uncheck Turn-On Pop-Up Blocker.

Trusted Sites:

Tools -> Internet Options -> Security -> select Trusted Sites -> Sites. Uncheck Require Server Verification For All Sites in This Zone and add csuohio.edu and blackboard.comClick Close and OK to return to the browser.

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Mozilla Firefox (Windows and Mac)

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NOTE: For OS X, access preferences via Firefox -> Preferences.

Enable Cookies:  

Firefox Menu Icon (three horizontal bars) -> Options -> Privacy. Under History, select Use Custom Settings for History. Select Accept Cookies From Sites and Accept Third-Party Cookies: From Visited. Click OK to return to the browser.

Note: If you set Firefox to Never Remember History, it will still accept cookies from sites, but will delete them when you close Firefox.

Enable JavaScript:  

JavaScript is enabled by default.

Pop-up Blocker Settings:

To Turn Off the Pop-Up Blocker:

Firefox Menu Icon -> Options -> Content. Uncheck Block Pop-Up Windows.

To Turn On the Pop-Up Blocker With Exceptions:

Firefox Menu Icon -> Options -> Content.  Check Block Pop-Up WindowsClick Exceptions and add csuohio.edu, bblearn.csuohio.edu, bb-csuohio.blackboard.com and csuohio.tegrity.com. Click Close and OK to return to the browser.

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Google Chrome (Windows and Mac)

Google Chrome Logo

NOTE: For OS X, access preferences via Chrome -> Preferences.

Enable Cookies:  

Google Chrome Menu Icon (three horizontal bars) -> Settings -> Show Advanced Settings -> Privacy -> Content Settings -> Cookies. Check Allow Local Data To Be Set (Recommended). Click Done and close the Settings tab to return to the browser.

Enable JavaScript:  

Google Chrome Menu Icon -> Settings -> Show Advanced Settings -> Privacy > Content Settings > JavaScript. Check Allow Sites to Run JavaScript. Click Done and close Settings tab to return to the browser.

Pop-up Blocker Settings:

To Turn Off the Pop-Up Blocker:

Google Chrome Menu Icon -> Settings -> Show Advanced Settings -> Privacy -> Content Settings > Pop-Ups. Select Allow All Sites to Show Pop-UsClick Done and close Settings tab to return to the browser.

To Turn On the Pop-Up Blocker With Exceptions:

Google Chrome Menu Icon -> Settings -> Show Advanced Settings -> Privacy -> Content Settings > Pop-Ups. Select Do Not Allow Any Site to Show Pop-Ups. Click Manage Exceptions and add csuohio.edubblearn.csuohio.edubb-csuohio.blackboard.com and csuohio.tegrity.com. Set all behavior to AllowClick Done and close Settings tab to return to the browser.

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Safari (Mac Only)

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Enable Cookies:  

Safari -> Preferences > Privacy. In the Block Cookies and Other Website Data section select Never.

Enable JavaScript:  

Safari -> Preferences -> Security. Check the following boxes:  Enable JavaScript and Allow Plug-Ins.

Pop-Up Blocker Settings:

Safari -> Preferences -> Security. Uncheck Block Pop-Up Windows to turn off the pop-up blocker.

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