Center for eLearning

Browser Settings Guide

Use the information below to ensure your Internet browser is fully compatible with Blackboard.

 Mozilla Firefox      |      Google Chrome      |      Safari

Mozilla Firefox (Windows and Mac)

Firefox Logo

NOTE: For OS X, access preferences via Firefox -> Preferences.

Enable Cookies:  

Firefox Menu Icon (three horizontal bars) -> Options -> Privacy. Under History, select Use Custom Settings for History. Select Accept Cookies From Sites and Accept Third-Party Cookies: From Visited. Click OK to return to the browser.

Note: If you set Firefox to Never Remember History, it will still accept cookies from sites, but will delete them when you close Firefox.

Enable JavaScript:  

JavaScript is enabled by default.

Pop-up Blocker Settings:

To Turn Off the Pop-Up Blocker:

Firefox Menu Icon -> Options -> Content. Uncheck Block Pop-Up Windows.

To Turn On the Pop-Up Blocker With Exceptions:

Firefox Menu Icon -> Options -> Content.  Check Block Pop-Up WindowsClick Exceptions and add csuohio.edu, bblearn.csuohio.edu, bb-csuohio.blackboard.com and csuohio.tegrity.com. Click Close and OK to return to the browser.

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Google Chrome (Windows and Mac)

Google Chrome Logo

NOTE: For OS X, access preferences via Chrome -> Preferences.

Enable Cookies:  

Google Chrome Menu Icon (three horizontal bars) -> Settings -> Show Advanced Settings -> Privacy -> Content Settings -> Cookies. Check Allow Local Data To Be Set (Recommended). Click Done and close the Settings tab to return to the browser.

Enable JavaScript:  

Google Chrome Menu Icon -> Settings -> Show Advanced Settings -> Privacy > Content Settings > JavaScript. Check Allow Sites to Run JavaScript. Click Done and close Settings tab to return to the browser.

Pop-up Blocker Settings:

To Turn Off the Pop-Up Blocker:

Google Chrome Menu Icon -> Settings -> Show Advanced Settings -> Privacy -> Content Settings > Pop-Ups. Select Allow All Sites to Show Pop-UsClick Done and close Settings tab to return to the browser.

To Turn On the Pop-Up Blocker With Exceptions:

Google Chrome Menu Icon -> Settings -> Show Advanced Settings -> Privacy -> Content Settings > Pop-Ups. Select Do Not Allow Any Site to Show Pop-Ups. Click Manage Exceptions and add csuohio.edubblearn.csuohio.edubb-csuohio.blackboard.com and csuohio.tegrity.com. Set all behavior to AllowClick Done and close Settings tab to return to the browser.

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Safari (Mac Only)

Safari Icon

Enable Cookies:  

Safari -> Preferences > Privacy. In the Block Cookies and Other Website Data section select Never.

Enable JavaScript:  

Safari -> Preferences -> Security. Check the following boxes:  Enable JavaScript and Allow Plug-Ins.

Pop-Up Blocker Settings:

Safari -> Preferences -> Security. Uncheck Block Pop-Up Windows to turn off the pop-up blocker.

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