Know the Way, Go the Way, and Show the Way.

This program has been designed for middle managers, with some experience, to help them improve their effectiveness as leaders and managers. Learn about new trends and how to manage your career and help develop your employees. This program is also good for those who have previously completed the Supervisory Leadership Certificate Program.  For information about Financial Assistance and Discounts click here.

Core Program:

Week One: Leading with Emotional Intelligence
EQ, Emotional Intelligence, has been shown to be more predictive of achievement and promotability than advanced degrees or technical expertise. Participants will learn how to cultivate EQ in themselves so that they become influential managers and leaders.

Week Two: Trends in Business and Management
Guest experts will engage participants in discussions about current issues such as global business, legal issues, sustainability, LEAN, and Six Sigma.

Week Three: Leading and Managing Change
Change is inevitable. Managers need to create the right environment for their employees to deal with change. This session will further assist participants to be able to lead change and foster commitment.

Week Four: Advanced Team Building Skills
Gain practice forming teams and working through problems, managing conflict, facilitating team meetings, building trust, and achieving outcomes together.

Week Five: Career and Staff Development Planning for Managers
Managers must know where they are going and what skills they need to develop. They not only need to know this for themselves, they need to know how to assist and mentor their own staff in their development. Create an individualized career development plan that you will use after the program to improve your performance.
 

Managers' Leadership Core Program

April 13-May 11, 2010
Tuesdays, 8:30 am-4:30 pm
Westlake, West Center
MGMT 478501 6000
CEUs: 3.5     $1,295 

Instructors:  Kimberly Langley, M.Ed.
                        Claire Scott Miller, M.Ed.
                       Patrick O'Leary, M.S., M.Div.
                        Mary Ann Pacelli, M.Ed.
                        Jack Ricchiuto, M.A.

Electives (enroll separately, select three)

• Presentations that Pack Punch
  Not offered this term.
   
• Finance and Accounting Skills for Non-Finance Managers
  November 18, 2009
  Wed, 8:30 am-4:30 pm
  Downtown, Cole Center
  MGMT 487501 1900
  CEUs: 0.7     $229

  May 5, 2010
  Wed, 8:30 am-4:30 pm
  Downtown, Cole Center
  MGMT 487501 2000
  CEUs: 0.7     $229
  
  Instructor: Kathy Krisher, CPA
  Contact Hours: CPAs will earn 8 CPE credits for participation. Approved for 7 recertification credit hours toward PHR and SPHR recertification through the HRCI.

• Breakthrough Process Improvement
  April 29, 2010
  Thurs, 8:30 am-4:30 pm
  Downtown, Cole Center
  MGMT 477801 2000
  CEUs: 0.7 $229
  Instructor: Kathy Krisher, CPA
  Contact Hours: CPAs will earn 8 CPE credits for participation.
   
• Problem Solving and Critical Thinking
  November 12, 2009
  Thurs, 8:30 am-4:30 pm
  Downtown, Cole Center
  MGMT 491001 1900
  CEUs: 0.7     $199

  March 11, 2010
  Thurs, 8:30 am-4:30 pm
  Westlake, West Center
  MGMT 491001 6000
  CEUs: 0.7     $199
  
  Instructor: Anita Alexander, M.S.
  Contact Hours: Nursing Home Administrators will earn seven (7.0) BENHA hours - Preferred Provider #CSU 85-P-09 (November 12 class) and #CSU 17-P-10 (March 11 class).

• Managing Difficult Conversations
  November 10, 2009
  Tues, 8:30 am-4:30 pm
  Westlake, West Center
  HCHS 442101 5900
  CEUs: 0.7     $199

  May 21, 2010
  Fri, 8:30 am-4:30 pm
  Downtown, Cole Center
  HCHS 442101 2000
  CEUs: 0.7     $199
  
  Instructor: Kimberly Langley, M.Ed.
  Contact Hours: Awarded to RNs & LPNs (7.0), Social Workers (7.0). Nursing Home Administrators (7.0)-Preferred Provider # CSU 83-P-09 (November 10 class) and # CSU 37-P-10 (May 21 class)

• Dissolving Dysfunctional Dynamics
  March 18, 2009
  Wed, 8:45 am-4:00 pm
  Downtown, Cole Center
  HCHS 443301 2900
  CEUs: 0.6     $125
  
  May 27, 2009
  Wed, 8:45 am-4:00 pm
  Westlake, West Center
  HCHS 443301 6900
  CEUs: 0.6     $125

  Instructor: Patrick H. O'Leary, MS, MDiv
  Contact Hours: RNs, LPNs, and Nursing Home Administrators (6.0)-Preferred Provider #CSU 19-P-09 (March 18 class) and #CSU 39-P-09 (May 27 class).

• Powerful Project Management Techniques
  March 11, 2010
  Thurs, 8:30 am-4:30 pm
  Westlake, West Center
  MGMT 489701 6000
  CEUs: 0.7     $209
  Instructor: Jack Ricchiuto, M.A.
   
• Leadership Strategies for the Public Sector
  Not offered this term