Enhance Your Professionalism

Being professional and applying the strategies of business etiquette will often make the difference between a sale won, a customer gained and retained, and strong company financials.  In this hands-on class, you’ll gain expert knowledge and practice how to communicate and act professionally in a variety of business situations. You’ll learn the techniques and strategies that will pave your path to personal and professional success.

Topics covered include:

• Common-sense writing and presentation rules, including body language and image
• Layout and design methods of both written and verbal communications
• Techniques for high impact writing and presenting your thoughts and words
• Make the connection between business etiquette, business success, and professionalism

• 10 best practices of workplace etiquette
• Strategies for implementing workplace courtesy and increasing personal professionalism

Who Should Attend:
Employees whose job skills require effective written and oral communications, and proper business etiquette techniques.