Based on the groundbreaking work of international bestseller author Daniel Goleman, this seminar looks at the implications of "EQ," not IQ, for personal excellence. For persons in entry level and top executive positions, the research shows that emotional intelligence is more predictive of achievement and promotability than advanced degrees or technical expertise. With this knowledge, members of work teams, project leaders, and supervisors will improve their ability to influence others and coach effectively. Goleman's insights into the latest research produced 20 criteria for improving employee's EQ and concrete strategies for cultivating EQ in self and others. You’ll learn about these criteria, conduct a self-assessment of your own EQ strengths and weaknesses, and learn strategies for identifying high EQ candidates for employment.

Objectives:

• Be able to use a list of 20 competencies describing the high EQ individual as a resource for coaching and mentoring
• Practice framing interview questions and asking search questions with the goal of identifying high EQ candidates for employment
• Conduct a brief self-assessment of your own EQ strengths and weaknesses and set goals for target behaviors after the workshop ends.
• Become knowledgeable about resources, text, audio and video, for continuing your learning beyond the session

Topics Covered

• Introductions and overview
• Howard Gardner's research on multiple intelligences
• The ground breaking research on emotional intelligence                                                                               
• The 20 abilities that matter
• The Organizational Development case for EQ
• Video excerpt-- Daniel Goleman
• Emotional hijacking and the emotional brain (video clip)
• Key skills--What makes a star? The findings at Bell Labs
• Implications of EQ for interviewing and selecting new hires
• EQ self assessment
• The power of optimism
• The high EQ leader--results of EQ and leadership in the U.S. Navy
• More about the high EQ leader
• Coaching groups or individuals for higher EQ
• Suggestions for skill building
• Choosing high EQ growth goals for self