The effects of negativity are devastating to any organization. Negativity can lead to increased turnover, lateness, absenteeism, customer complaints, errors, accident, illness – all resulting in deep bottom-line costs. Discover the reasons behind negativity in the workplace today, learn how to handle your own and others’ negativity, and create a plan to implement for greater harmony within your organization. 

Who Should Attend:
Those interested in proactively improving the morale in their workplace; ideal for team leaders and managers

You’ll learn to:

• Discover the reasons for employee negativity and brainstorm possible solutions
• Learn tips for dealing with occasional negativity, including assertive communication skills and problem-solving techniques

• Identify methods for dealing with chronically negative coworkers
• Recognize that negativity starts and ends with you
• Learn how to manage your negators
• Discover 8 tips to minimize negativity
• Strategize a plan to manage major negators in your life