Be a better listener and communicator

Experts estimate that 45 percent of communication time is spent listening, but do you really understand what you hear? To be a successful leader, you must be a good listener. In this practical workshop, you’ll develop listening skills and leave with a better understanding of the receiving side of communication. 

Key Topics Covered

• Four types of listening
• Your listening style and how to use it
• Self-monitoring for times of low listening energy
• Six ways to refuel listening energy
• How to break irritating listening habits
• How to hold listener interest and attention
• How to give and receive feedback

Who Should Attend:
Professionals who want to more accurately understand what others say.

Course Objectives:

• Identify the four types of listening.
• Define your listening style and how to use it.
• Review self-monitoring for times of low energy.
• Describe six ways to refuel listening energy.
• Discuss how to break irritating listening habits.
• dentify how to hold listener interest and attention.
• Demonstrate how to give and receive feedback.