Learn to develop process and procedural documentation, manuals, project charters and plans, and reports that are understandable, clear, concise and professional. This class will show you how to produce professional publications every time.

You’ll learn how to:

• Analyze your information needs and assess your audience
• Determine the best document format
• Create well-written, organized and focused documents

Who Should Attend
Anyone whose job responsibilities include document creation, project managers, technical and business professionals who want to improve their documentation skills.

Course Objectives:

• Identify the types, purposes, importance, and qualities of successful technical communication.
• Perform detailed audience analysis.
• Adopt successful organization and design strategies.
• Incorporate effective proofreading and editing into your technical communication.
• Explore user testing best practices and strategies.