Improve your skills in interviewing people while distinguishing cues in behavior that help determine deceptiveness and truthfulness.  You'll learn to explore behavior and look for body language cues.  At the end of this half-day class you'll understand the proper approach to effective interviewing and interrogating so that you can gain truthful responses to your questions and confessions.

Who Should Attend:  Human Resource Personnel, Management, and Loss Prevention Specialists

By the end of this half-day workshop participants will:

• Understand the differences between interviews and interrogations
• Understand the proper approach to effective interviewing and interrogating
• Know the purpose of an interview
• Know the personal qualities of a good interviewer
• Know the best interview location characteristics
• Understand the differences between observation and perception 
• Know key characteristics of truthful people and deceptive people