Successful documentation requires continual testing, revision, and maintenance to ensure it’s user-driven and invaluable to an organization and its staff. Learn the process for making sure documents are appropriately developed and tested.

Who Should Attend
Traditional technical writers, project managers, technical professionals and others responsible for designing, creating, testing, and maintaining documentation.

Course Objectives:

• Define user/usability testing.
• Develop user-focused communication through user testing.
• Define the tech writer's role in user testing products.
• Explore a variety of techniques and methods for user testing.
• Schedule regular user testing and documentation reviews.