Many of the challenges that trainers face in the classroom are posed by the:

• “classroom critic” who criticizes you or your content
• side conversations that can disrupt the training
• learner who dominates the conversation
• “dead silence” in response to your questions

Find out how to prevent most of these challenges and transform the rest into learning opportunities in this real-life, hands-on class!

Who Should Attend: Graduates of the CSU Train-the-Trainer Certificate Program or other trainers with equivalent knowledge and experience.

Prerequisites: Knowledge of performance-based training, training experience (minimum 40 hours of hands-on instruction).

Course Objectives:

• Choose your perspectives with the three Gears ( for grater resourcefulness with your learners.
• Use the seven Principles of Adult Learning to prepare yourself for instructing.
• Become a Training Detective.
• Create a pre-course letter to connect with your learners before the course.
• Develop key activities to use at the beginning of the course, to set the stage for learning.
• Apply structure to your training with the Four-Step Strategy.
• Focus your attention on your learners
• Eliminate the listening barriers - the BEPPUMOIDs
• Listen for your learners.
• Transfer knowledge and skill.
• Create a Learning Laboratory.