Organizations are living organisms—employees do their work in collaboration with all others to create a continuous, integrated operation. Poor performance, negative behavior and sour disposition by anyone adversely affect the organization’s ability to be a productive and healthy entity. Leaders must spend a vastly disproportionate amount of time and energy dealing with these dysfunctional dynamics.

This seminar demonstrates how businesses and organizations can use an understanding of personality types/styles to quickly analyze the causes of interpersonal friction between “negative” staff and their colleagues. Using the personality profile of nine distinct types (Enneagram), participants will learn how each critical thinking style contains the limitations that can lead to dysfunctional dynamics in stressful situations. Learning to recognize the behavior as symptom, not cause, can lead to resolution.

Participants will use the information presented to analyze their own experience and current situations from a new perspective. Carefully structured small groups work will help you better understand the dynamics. The entire group will set guidelines for effective solutions and alternative strategies for dissolving dysfunctional dynamics.

Learning Objectives:

• Identify dysfunctional dynamics in your organization
• Recognize nine critical thinking styles
• Describe the mutation of performance into dysfunction within personality
• Recall methods to discover solutions for dysfunctional dynamics
• Specify a strategy for each dysfunction
• Discuss effective ways to implement each strategy