Course Catalog

Conflict Resolution

Using the Enneagram Personality System to negotiate our interpersonal differences

Conflicts arise when two or more persons try to do something at the same time in ways that each perceives as wrong or inappropriate.  The enneagram (“nine points”) provides a clear vocabulary and personality analysis to address these difficulties. This course will feature group dynamics designed to allow you to practice the insights in a non-threatening environment. Learn the nine problem-solving styles, how to relate to different personality types and negotiate differences and solutions, and how to resolve conflicts without compromise or giving in.

You'll learn to:

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  • Name the nine problem-solving styles.
  • Identify the basic elements of a working relationship.
  • Discuss the use of creative tension and the art of mutual problem-solving.
  • Give examples of how to relate to different personality types.
  • Describe ways to improve the quality of your working relationships.
  • Discuss how to resolve conflicts and achieve a mutually satisfying solution.
  • Did you gain information or new ideas that you will be able to use?
  • Did the course content match the advertised description?