Critical Incident Stress Management (CISM) requires the development and implementation of an organized plan to ready business, industry, and government to facilitate imposing order on the resulting chaos erupting from the incident(s). Critical incident(s) involve trauma and loss and are experienced at varying levels. Disasters can stem from natural, man-made, or terrorist-related events as well as from a personal surrounding an employee or administrator. Critical incident stress residue may affect the behavior of perhaps one employee, every employee, and/or the temperature and entire climate of an organization. Strategies are presented for managing workplace trauma and the related posttraumatic stress.

Course Objectives:

• Ascertain pertinent information to evaluate symptoms present in posttraumatic stress.
• Explain with diagnostic criteria for Posttraumatic Stress Disorder (PTSD) and allied diagnoses present with PTSD.
• Discuss how to diagnose posttraumatic stress versus posttraumatic stress disorder versus allied disorders.
• Explain the imperative areas of inquiry regarding family, social, occupational, and environmental systems.
• Identify behaviors which inhibit successful or efficacious outcomes toward balancing the effects of posttraumatic stress.