Mr. Shepard has been employed by CSU since 1980 and has taught Continuing Education classes since 1982. As the Director of Application Development in the Information Services and Technology Department, Mr. Shepard is responsible for all enterprise applications in the Business/Finance, Human Resource/Payroll and Administrative Services areas. He is responsible for both PeopleSoft and non-PeopleSoft applications and has worked with all levels of computers including Personal Computers, Servers, and Mainframes. In total, he has 35 years of professional IT experience and has taught a variety of CE classes.

He received his education at Lorain County Community College, Kent State University and Cleveland State University. He holds a Bachelor of Arts degree from CSU and holds the Certified Data Processor certification (C.D.P.) granted by the Institute for Certification of Computer Professionals. In addition to his teaching experience at CSU, he has taught classes for Society National Bank, University Hospitals of Cleveland, the Lorain Fire Department, the Lorain City Schools and Cuyahoga Community College.

Over the years, his students have considered him patient, well-prepared, knowledgeable, and able to simplify the complex world of Personal Computers. His abilities were put to the test when he was asked by CSU to teach the lead course in a series of courses offered to Lucent Technologies. He was also asked to teach one-on-one classes to an Ohio State Senator and the then Chairman of the Board of Trustees of Cleveland State University.

Professional Experience/Training

Certified Systems Professional (C.S.P.), 1985
Certified Data Processor (C.D.P.), 1982
Member of Cleveland State University's Speakers Bureau
Member of Ohio Higher Education Computing Council (OHECC)
Member of College and University Computer Users Association (CUMREC)

Published Articles and Presentations:

Cooperman, Martin, William Shepard, and Hy Sockel. BEL A General Ledger System using Online and Batch Data Base Methods. Published by and presented at CUMREC, Chicago Illinois, 1982.

Shepard, William. A Computerized Parking Management System. Presented at OHECC, Cleveland Ohio, 1982

Cooperman, Martin, and William Shepard. User Self Sufficiency, An Application Overview.
Published by and presented at CUMREC, Montreal Canada, 1984.

Phillips, Peter, and William Shepard. Intranet Using a World Wide Web Server to Present and Consolidate Institutional Information Published by and presented at CUMREC, Traverse City Michigan, 1995. Selected as one of the "Top Five Papers".

Phillips, Peter, and William Shepard. Intranet: Using a World Wide Web Server as a Student Information Kiosk Presented at MOSIS as Keynote Speaker, Lexington Kentucky, July 1995.

Newton, Charles, Peter Phillips, and William Shepard. Intranet: Using a World Wide Web Server as a Student Information Kiosk Published by and presented at CUMREC, Nashville Tennessee, 1996. Selected as "Best Presentation". Selected as one of the "Top Five Papers".

Phillips, Peter, and William Shepard. Implementing ERP Systems: A Case Study. Presented at CUMREC, Washington D.C., 2000

Shepard, William. Developing a Wireless Support and Information Delivery Strategy. Accepted for publication by CUMREC, Phoenix Arizona, 2001. Awarded "Certificate of Merit: Best Paper".

Shepard, William. Supporting and Integration Palm Technology on Campus. Educause Quarterly, Boulder Colorado, 2002

Teaching Assignments:

• Technical Coordinator for WVIZ's production of "Bits and Bytes" 1984
• Technical Coordinator for The National Association of Working Women 9to5 for their "Computer Career Program for Women", 1985
• Instructor, University Hospitals of Cleveland (MS Office, General PCs) 1985-1988
• Instructor, Executive MBA Program, Cleveland State University 1989
• Instructor, Division of Continuing Education, Cleveland State University 1982 present
• Instructor, City of Lorain Fire Department (HAZMAT) 1990
• Instructor, Lorain City Schools Adult Education (MS Office) 1990
• Instructor Bearings, Inc, in conjunction with CSU 1992
• Instructor Case Western Reserve University in conjunction with CSU (Basic Programming) 2004
• Presenter, Technology in Education Conference, Cleveland, Ohio 2001, 2000
• Adjunct Faculty, Cuyahoga County Community College, 2005- (Mainframe Programming)