Cleveland State University
Campus411
Office Hours
Monday-Thursday 8:00am-6:00pm
Friday 9:00am-5:00pm
 
Need Help?
Main Classroom, Room 116
216.687.5411
campus411@csuohio.edu

Your Student Service Center

Campus411 is a one-stop services center that can assist you with any questions regarding your admission, academic record, financial aid, registration, and student account.

Our mission is to provide a centralized location where the University community is effectively and efficiently served, resolve issues in support of educational goals, and empower students to manage their academic life.

Services
Campus411 provides the following information and services:

General Information and Navigation

  • Answers to quick questions
  • General information about the University
  • Maps and directions to help you navigate our campus
  • Pick up or drop off forms
  • Referral services to other University offices
  • Change of Personal Information

Admissions

  • Completing an application for admission
  • Verifying receipt of admissions materials
  • Transferring
  • Requesting transient status
  • Information about orientation
  • Information about placement testing
  • Returning from Leave of Absence
  • Returning when Academically Dismissed

Academic Records

  • Logging onto and navigating CampusNet
  • Printing your class schedule
  • Calculating cumulative and term GPA
  • Degree audit
  • Ordering transcripts
  • Filing college and university petitions
  • Referral services to your academic advising office
  • Credit by examination
  • Grades and Incomplete deadlines
  • Transfer Credit Evaluation (TCE) and Transfer Guides requests
  • Enrollment verification requests
  • Graduation & graduation date changes

Financial Aid

  • General information about financial aid
  • Requesting a FAFSA pin and Filing the FAFSA
  • Completing verification
  • Printing and signing of your award letter
  • Completing the loan entrance/exit counseling and the master promissory note
  • Filing a petition for dependency override or special circumstance
  • Filing an SAP petition or unofficial withdrawal confirmation
  • Filing a consortium agreement
  • Loan deferment requests
  • Determining eligibility and Disbursement of all financial aid
  • Scholarships
  • Veterans benefits and Ohio National Guard

Registration

  • Adding/dropping courses
  • Late adding/withdrawing courses
  • De-registration/cancellation and Reinstatement of classes
  • Correct registration errors
  • Cross-registration
  • Undergraduates taking graduate courses

Student Accounts

  • Explaining your student account, invoice, or statement
  • Account summary requests
  • Tuition fee/schedule calculation and information
  • Completing a Budget Payment Plan (BPP) form
  • Third party payments
  • Filing an adjustment or Fee waiver request
  • Medical refund requests
  • Determining eligibility for Ohio Residency
  • Requesting stop payment for a check
  • Receiving confirmation of payment
  • Referral services to Collections and Ohio Attorney General's Office

Walk-ins Welcome
If you are on campus, stop by the Campus411 office, located in Main Classroom, Room 116.

Phone: 216.687.5411
Toll-Free: 888.CSU.OHIO
Fax: 216.687.5491
E-mail: campus411@csuohio.edu

Cleveland State University   •   2121 Euclid Avenue, Cleveland, OH 44115-2214   •   216.687.2000
This page last modified Wednesday, March 19, 2008