On Thursday, June 19, 2014, Dr. Tukel and students enrolled in OSM 493/OSM 696 (NEO Supply Chain Tours) visited the Cleveland Clinic (near 89th St. and Euclid Avenue). The CSU group learned how Cleveland Clinic partnered with the Schachinger Group in November 2005 to improve the efficiency of the Clinicís Supply Chain Operations.
The overhaul of the Clinicís Supply Chain Operations included addressing efficiencies in the following areas: Service Center Administration and Management, Receiving and Shipping Docks, Fast Track Distribution, Materials Management, Bulk Stores, Order Fulfillment, Linen and Textile Services, Central Sterile Processing, Equipment Processing and Distribution, Patient Food and Nutrition Services, Waste Management, and Automated Guided Vehicle System (AGVS) / Robot Materials Handling Operations. Prior to the implementation of the system, Cleveland Clinic utilized a manual system that was considered time-consuming. The current system has increased the hospitalís efficiency and minimized the amount of manpower required to properly manage logistical needs.
CSU students focused on learning about the Clinicís AGVS system, which expands over 168,000 square feet. This state of the art system is very advance in comparison to systems used by some of the Clinicís competitors. The system was built underneath the 89th street parking garage and utilizes tunnels to transport goods. CSU students were pleased to have had a firsthand view of the technology in use.