Department of Operations & Supply Chain Management

OSM Dept. at CSU recognized as a national 2014 winner in the field of international education!

May 30, 2014

Cleveland State University (CSU) in collaboration with host partner the Asia Institute, is the first college or university in the world to offer students a ten day international study program, which tracks an end-to-end supply chain. The “Follow the Smart Phone Trail” program offers students a faculty-led experience in Shanghai, Suzhou, and Shenzhen, China and Hong Kong SAR, incorporating visits to leading companies that are redefining the smart phone industry, such as Apple Retail (consumer experience), ZTE and Huawei (OEM/ODM), Knowles and TE Connectivity (component manufacturers) and including the Yangshan Deep-Water Port (import/export).

Dr. Oya Tukel, Chair and Professor of Operations and Supply Chain Management at CSU notes, “For the first time, students can experience a new culture, in this case China, while also learning about global supply chain management practices, challenges, and opportunities, as well as social and environmental realities.” Dr. Tukel added, “Our students are Master’s students and working professionals, so this experience to study, compare and contrast various aspects of supply chain management including demand and supply side factors, international business strategy, environmental sustainability innovations as well as manufacturing, port operations, and R&D is a truly unique and practical learning opportunity. With the importance of smart phones in our daily lives, needless to say, demand for the program has been huge.”

Course/Learning Outcomes:

  • Students combine course and in-class readings with on-the-ground experiential learning
  • Students research, examine and compare course themes with a chance to challenge their own assumptions about supply chain management
  • Students were joined by a Global Sourcing Manager from Ohio based PARKER to witness buying strategies, real decision making, and how to tackle problems with supplier issues
  • Students expanded their professional network, through meetings with Directors, General Managers and Vice Presidents, as well as Cleveland State University alumni

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Mailing Address
Cleveland State University
2121 Euclid Avenue, BU 539
Cleveland, OH 44115-2214
Campus Location
Dr. Oya Tukel
Monte Ahuja Hall, Rm. 539
1860 East 18th Street
Phone: 216.687.4740
Fax: 216.687.9343
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