Department of Operations & Supply Chain Management

OSM 493/696 tours Norfolk Southern Intermodal Center

May 17, 2013

Students touring the intermodal facility.

OSM 493/696 (Northeast Ohio Supply Chain Tours) provides CSU students with an opportunity to engage in on-site interactive learning with managers in the operations and supply chain industry. During the six week course, Dr. Oya Tukel arranges and leads her classroom students on tours of six carefully chosen industry sites within Northeast Ohio.

The first tour for OSM 493/696 students during the summer 2013 session was on Friday, May 24, 2013, to Norfolk Southern Intermodal Center in Maple Heights, Ohio. Headquartered in Norfolk, Virginia, Norfolk Southern operates over 20,000 miles of railway throughout 22 states in the eastern United States. While at the Norfolk Southern Intermodal Facility in Maple Heights, 30 OSM students explored the facility and analyzed/discussed real world supply chain issues with Mr. Jarred Zepp, Norfolk Southern Division Manager. In addition, Mr. Zepp gave the CSU guests a detailed presentation and tour of the facility. Mr. Zepp focused on issues regarding carts, chases and container sizes, train capacity management, profitability, customer demand, and time constraints within the intermodal freight business.

Due to the 2008 price spikes of fossil fuel, the rail industry is experiencing a 5 year long boom. Therefore, learning and understanding the intermodal operations and freight industry within NEO is important information for OSM students to grasp. During this tour, the 30 OSM students also observed the process of trains being loaded from ground to rail via cranes. In addition, they focused on the processing time and the issues associated with the speed, efficiency and profitability of running an intermodal center.

All of the OSM 493/696 students enjoyed the trip and are looking forward to the next scheduled tour that will take place on May 31, 2013.

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Mailing Address
Cleveland State University
2121 Euclid Avenue, BU 539
Cleveland, OH 44115-2214
Campus Location
Dr. Oya Tukel
Monte Ahuja Hall, Rm. 539
1860 East 18th Street
Phone: 216.687.4740
Fax: 216.687.9343
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