International Trade Assistance Center



Cleveland State University's Monte Ahuja College of Business hosts an International Trade Assistance Center (ITAC) funded by the Ohio Small Business Development Center.


The ITAC will provide export assistance to small and medium-sized enterprises (SMEs) in northeast Ohio to promote growth through exports.

The goal of the ITAC is to connect Ohioans with international markets and to ensure that they know how to attract and flourish with foreign business opportunities. In addition to working in collaboration with our colleagues at the U.S. Commercial Service, the ITAC at Cleveland State University provides access to resources of the school through its faculty, student and professional resources.


We offer insight on the following: logistics, compliance, legal, financing, market research, global strategy, and language and cultural assistance. Specifically, our services include:


  • Cultural Language Assistance
  • Documentation Requirements
  • Export Basics
  • Export Compliance Education
  • Export Financing
  • Export Readiness Assessment
  • Global logistics
  • International Business Development
  • International Business Plan Assistance
  • Market Research and Strategies
  • Trade Mission Preparation


Find out what the International Trade Assistance Center (ITAC) at Cleveland State University can do for your business:




Time / Location
July 10, 2014

Export Compliance ITAR EAR Seminar

This course will provide participants with a solid understanding of Export Compliance under ITAR and EAR, with a focus on Export Control Reform (ECR). It will further provide each attendee with an understanding of their responsibilities in supporting their companies’ compliance program.

8:00 a.m. -5:00 p.m.

Holiday Inn

Rockside Road, Independence, OH

September 4, 2014

Intro to Exporting

Click here to register

Akron/Canton TBA
September 18, 2014

North American Free Trade Agreement and Other Free Trade Agreements

Independence, OH TBA
September 24, 2014 Doing Business in India Cleveland TBA
October 9-11, 2014

Certified Global Business Professional (CGBP) Training Course

Interested in getting a jump on how to get your company started in –or expand– foreign markets? Train your employees or go for that defining certification that will help distinguish you from the rest? This online course, a preparation tool to sitting for the CGBP exam will help you do that. This is the most comprehensive overview of international business – from export compliance, logistics, international marketing, market selection, payment tools and much more. Fifteen narrated sessions. Includes access to CGBP practice exam and International Logistics e-textbook.

Cleveland State University

West Center

Westlake, OH

October 14, 2014 Intro to Exporting
December 10, 2014 International Certifications





Headshot of Nate Ward                            Nate

The Director of the ITAC Center, Nate Ward, brings international experience within manufacturing and banking as well as diverse cultural and linguistic knowledge to the ITAC. Mr. Ward brings over seven years of experience in sales, logistics, marketing, pricing, research, and product development – all with international focus. He speaks multiple languages including French, Spanish and Japanese.

Nate can be reached at 216.523.7347 or




Meg Salkin is the Special Programs Coordinator for the Centers for Outreach Engagement in the Monte Ahuja College of Business. She obtained her MAGI (Master of Arts in Global Interactions) from Cleveland State University in December 2011.

In her role, Meg is responsible for coordinating support functions and communications for Center programs and event as well as planning and facilitating events and programs sponsored by the Centers and affiliated groups, some of these events include GlobalTarget, TEDxClevelandStateUniversity and Startup Vikes.

Meg can be reached at 216.687-4750 or



UceeUcee Faenza is responsible for coordinating events related to ITAC which involves recruiting speakers, experts, coordinating schedules, event venues, coordinating in-depth training seminars related to export compliance, export finance, export risks, testing and certifications, supply chain, international management.


She has several years of in experience in Human Resources management, consulting and education also assisted individuals and small businesses in product procurement, export logistics and compliance, online and strategic marketing.

Ucee can be reached at  216-687-4797 or



The Daavlin Company

Daavlin Quote

The Daavlin Company is a small medical device company specializing in phototherapy. It exports to over 70 countries and territories from its modest but efficient headquarters in rural Bryan, OH (pop. 8,210).  All Daavlin phototherapy sales and marketing activities are conducted from this office through a network of exclusive international distributors. They ship to many popular export destinations such as Canada, Mexico and Germany. But they also export to many "underserved markets" such as Brunei, Pakistan and Iran among many others. In the case of Iran in particular, a special export license was required that took three years to obtain, but Daavlin was persistent and ultimately won the right to sell.

David Swanson of The Daavlin Company

President David W. Swanson (right) serves as an advocate of small business expansion into foreign markets; he asks “Has your company ever experienced a recession? If your company has 30-35% of its revenue coming from export, you're basically recession-proof."




Monte Ahuja College of Business
1860 E. 18th Street, BU401                     

Cleveland, Ohio 44115

Phone: 216-523-7347                                         

Fax: 216-687-9331

CSU ITAC Facebook page Find Cleveland's ITAC on Facebook

SBA                                                              DSCA 

ITAC Services hosted at Cleveland State University are made possible by support from the Ohio Small Business Development Center (SBDC)


engaged learning


Mailing Address
Cleveland State University
Executive Development Center
2121 Euclid Avenue, BU 327
Cleveland, OH 44115-2214

Campus Location
The Global Business Center
Monte Ahuja Hall, Rm. 327
1860 East 18th Street
Phone: 216.687.4750
Fax: 216.687.9331

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