Application Deadline: October 31, 2008
November 8 and 22, 2008
9:00 a.m.-4:00 p.m.
$875

This foundation class helps you get your clients to articulate their business goals, link these goals to human performance, diagnose the current state of performance in the organization, find the root causes for performance deficiencies, implement solutions, and evaluate the results of the interventions. You will also experience what it feels like to do performance consulting and what it takes to manage the change that accompanies interventions. You will find out if you have the core skills it takes to be a performance consultant.

By the end of the course, you will be able to:

• Describe the origins and major theories of HPI
• Name and explain the relationships between the steps in the HPI process
• Examine and apply analysis models to determine the performance gap and its root causes
• Describe a process to evaluate the impact of interventions
• Outline a strategy for selecting interventions that address the root causes of performance gaps
• Identify standard practices and relationships engaged in by performance consultants

Human Performance Improvement in the Workplace is the prerequisite for all other HPI program courses.

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