Application Deadline: March 6, 2009
March 14 and 28, 2009
9:00 a.m.-4:00 p.m.
$875

You will learn how to link root causes to interventions that fall in one of six categories—knowledge, information, physical resources, structure/process, motives, and wellness. You then learn how to locate and contract with talented people who specialize in those areas. When you leave this course, you will be able to monitor and manage the implementation process from start to finish, as well as ensure that the interventions are following the prescription. This skill—building class will leave you with practical tools and experiences to build a seamless delivery system for your interventions.

By the end of this course, you will be able to:

• Recommend the right interventions to close the identified performance gaps
• Communicate the costs, benefits, and potential value of the interventions
• Manage implementation of the intervention so that client needs (e.g., cost effectiveness and efficiency) are met
• Troubleshoot the implementation process and make adjustments when necessary

Recommended Prerequisites: Human Performance Improvement in the Workplace, Analyzing Human Performance and Evaluating Performance Improvement Intervention.

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