Application Deadline: December 30, 2008
January 10 and 24, 2009
9:00 a.m.-4:00 p.m.
$875

This course is brought to you through a partnership between ASTD and Human Performance Technologies. Inc.

You will learn how to analyze performance needs to optimize HPI efforts and to align your front-end analysis with the business results your organization is seeking. This course will show you how to use these tools efficiently and let you practice implementing them in an organization.

By the end of this course, you will be able to:

• Describe the relationship between performers and performance
• Use accomplishment-based terms to describe performance deficiencies
• Use the Harless front-end analysis tools to properly diagnose performance gaps and their causes
• Reconcile a stakeholder’s request for intervention with real business goals
• Conduct interviews, document reviews, and provide observations to establish the major accomplishments of any job

Recommended prerequisite: Human Performance Improvement in the Workplace

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