Operations management concerns the way organizations produce goods and services. The Operations & Supply Chain Management Major within the BBA degree program prepares students to assume positions in the production or service operations of business organizations and should enable them to ultimately assume managerial positions in a wide variety of for-profit or nonprofit organizations or governmental agencies. Students interested in pursuing graduate studies in the future will also find that the program provides a strong background in quantitative analysis.
The Department of Operations & Supply Chain Management is responsible for the OSM Major. The faculty regularly publish in top quality journals and present their research at conferences around the globe. They are also excellent teachers who care greatly about the quality of the program and remain active in curriculum development.
Internships are offered which allow qualified students to gain practical experience with leading businesses and industries while gaining four credit hours and earning a competitive salary paid by the intern employer.
Scholarships, grants, loans, work-study, and part-time employment are just some of the ways you can help pay for college costs at CSU. For more information on financing your education, please contact the Financial Aid Office at 216.687.3764, or by email at: fao@csuohio.edu.
Students majoring in Operations & Supply Chain Management must take 20 credit hours in the College of Business Administration beyond the College Core requirements. These 20 credit-hour courses will be designated as OSM Major electives. Among these 20 credit hours of OSM Major electives, a minimum of 15 credit hours must be 300- or 400-level courses in the Department of Operations & Supply Chain Management. Up to a maximum of 5 credit hours may be taken outside the department. Students are encouraged to check with their faculty adviser or the department chair when choosing courses outside the OSM Department as OSM Major electives.
Students interested in manufacturing careers should take the three courses corresponding to the test modules of CPIM certification of the American Production and Inventory Control Society (APICS), namely OSM 413, 417, and 419. CPIM certification is essential for promotion to managerial positions in the manufacturing area.
Students interested in working in service organizations should take quantitative analysis- and operations research related courses.
Listed below is a suggested schedule for completing the OSM Major.
Fifth Semester |
Credits |
| ECN 302 Intermediate Microeconomics | 3 |
| FIN 351 Introduction to Financial Management | 4 |
| OSM 311 Introduction to Operations Management | 3 |
| MKT 301 Introduction to Marketing | 3 |
| MLR 321 Organizational Behavior | 3 |
| Total | 16 |
| Sixth Semester | Credits |
| MKT 351 Business, Society, and Government (w) | 3 |
| IST 305 Information Technology for Competitive Advantage | 3 |
| OSM Elective | 4 |
| OSM Elective |
4 |
| Arts and Humanities | 3 |
| Total | 17 |
| Seventh Semester | Credits |
| BLW 411 Business Law and Ethics (w) | 3 |
| OSM Elective | 4 |
| OSM Elective | 4 |
| Arts and Humanities | 3 |
| Arts and Humanities | 3 |
| Total | 17 |
| Eighth Semester | Credits |
| MLR 465 Management Strategy and Policy (w) | 3 |
| OSM Elective | 4 |
| OSM or other Business Elective | 3 |
| General Elective | 4 |
| Total | 14 |
(w) Counts as a Writing Across the Curriculum course for university requirements (only if taken at CSU). Students must earn a grade of “C” or better in order to receive Writing Across the Curriculum credit.
Mailing Address
Cleveland State University
Nance College of Business Administration
Department of OSM
2121 Euclid Avenue
BU 539
Cleveland, OH 44115-2214
Campus Location
James O. Flynn
Monte Ahuja Hall, Rm. 539
1860 East 18th Street
Phone: 216.687.4740
Fax: 216.687.9343
j.flynn@csuohio.edu
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