Cleveland State University

Student Academic Support Services

Frequently Asked Questions

Frequently Asked Questions

» What is Campus411 All-in-1?

Campus411 All-in-1 is the One-Stop customer service department for Enrollment Services. We provide the customer service for, The Financial Aid Office, The Office of the University Registrar, and The Office of Treasury Services.

» How do I apply to the University?

Three steps:

  • 1. Complete the admissions application at:
  • 2. Get your transcripts sent the University:

    Cleveland State University
    Application Processing Center
    Office of University Registrar
    2121 Euclid Avenue, KB 1400
    Cleveland, OH 44115-2214

  • 3. Pay your $30 application processing fee
  • It takes approximately 10-14 business days to render an admissions decision. Please apply approximately 30 days prior to the start of the semester, to ensure timely processing of your admissions application.

    » How would I apply for Financial Aid?
    CSU School Code: 003032
    It takes CSU approximately three business days to retrieve your information (provided that you have been admitted in to the University). Processing time can span 7-10 business days or 10-14 business days if verification of your information is required.
    Please complete your FAFSA application at least 30 days prior to the start of classes to ensure timely processing.

    » What are your hours of operation?

    Monday-Thursday, 8 a.m. 6 p.m.

    Friday 9 a.m. 5.p.m.

    Every First and Third Saturday, 10 a.m 2 p.m.

    First Saturday of Classes, 9 a.m. 4 p.m.

    » How do I order transcripts?

    • In Person:
    • Campus411 All-in-1
      Main Classroom 116
      1899 East 22nd Street,
      Cleveland, Ohio 44115
    • Online:
      Click on the Transcripts link for instructions
    • Mail:
    • Campus411 All-in-1 Cleveland State University
      Main Classroom 116
      2121 Euclid Avenue
      Cleveland, OH 44115

    » How would I obtain my unofficial transcripts, bill, grades, registration information, course schedule, and transfer credit evaluation located?

    Campus Net. The University does not send out tuition bills, grades, or unofficial transcript information. You will need to log on to CampusNet to view this information. Your Login ID is you r CSU ID number. Your password is originally given to you by the University but reset by you after your first login. If you have misplaced this information, please contact IS&T at 216.687.5050.

    » How would I get my CSU ID card?

    Your very first ID card is free of charge and can be obtained by visiting the VikingCard ID center with a copy of your current course schedule, and a state identification card.

engaged learning
Mailing Address
Office of Undergraduate Studies
Cleveland State University
2121 Euclid Avenue, MC 107A
Cleveland, OH 44115-2214
Campus Location
Main Classroom 107A
1899 East 22nd Street

Phone: 216.875.9732
FAX: 216.687.9320
Dr. Peter Meiksins Interim Vice Provost

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