The 2008 Training Course Catalog is here. Please visit this page often for updates and new classes and workshops..

• Communicate with Impact
• Dealing with Difficult People
  
• Don't Drop the Ball: Juggling Multiple Priorities
• Don't Drop the Ball II: Juggling Your Day Time Management Basics
• Healthy Conflict-Is It Possible?
  
• New Employee Orientation
• Social Security and Medicare Workshop
• The “Sandwich” Generation

Communicate with Impact: Building Strong Relationships

Are the messages you deliver always understood?
Have you ever wanted to communicate more effectively?
Do you work to build strong working relationships?

If you answered yes, please join us for this interactive session on developing your ability to communicate effectively while learning ways to become a more active listener.  This session will enable participants to build their communication and time management skills, while building valuable working relationships.  In this session we will:

• Learn tips & techniques to build strong working relationships through understanding your communication style
• Learn ways to ensure your message is always heard…and understood
• Discuss techniques for effective communication and active listening

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Dealing with Difficult People [Bak to top]

Do you ever wonder why we just can't get along?
Do you often feel frustrated when dealing with difficult behaviors at work?
Would you like to learn ways to cope with difficult behaviors?

If you answered yes to these questions, then please join us for this interactive session as we explore ways to build and maintain strong relationships even when faced with difficult behaviors. The session will identify steps you can take to cope when you come in contact with difficult behaviors in both your personal and professional life.The session outcomes include:

• Improving your ability to work with difficult people
• Identifying ways to decrease your stress when dealing with difficult behaviors
• Helping you to identify difficult behaviors in the workplace
• Learning six (6) steps to cope when confronted by difficult behaviors

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Don’t Drop the Ball: Juggling Multiple Priorities [Bak to top]

Do you feel like you are going in a hundred different directions every day?
Do you wear many different hats throughout your day?

If you answered yes, then please join us for this interactive session focused on managing multiple roles and priorities.  This session will provide some practical tips, techniques and tools to balance your life.  In this session we will:

• Complete a personal assessment to see how you manage your priorities
• Explore techniques to balance all aspects of your life
• Discuss practical tips to juggle your multiple priorities effectively

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Don’t Drop the Ball II: Juggling Your Day Time Management Basics [Bak to top]

Do you feel like you are going in a hundred different directions every day?
Do you have to decide which tasks to get done today?
Do you find your self running between meetings and appointments?

If you answered yes, then please join us for this interactive session focused on the basics of time management.  This session will provide some practical tips, techniques and tools to balance your calendar and schedule.  In this session we will:

• Explore basic time management techniques
• Discuss techniques to more effectively manage your priorities
• Learn tips on daily, weekly, monthly and long term planning
• Walk away with practical tips to effectively manage your calendar

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Healthy Conflict-Is It Possible? [Bak to top]

Would you like to know your Conflict Style?
Do you wish you could change or alter your reaction(s) when faced with conflict?
Would you like ways to manage conflict more effectively?

If you answered yes to any of these questions, then please bring your lunch and join us for this interactive session as we explore ways to manage conflict in the workplace. Productive conflict is possible although many of us are unfamiliar and uncomfortable with it. By learning to focus on the content of the disagreement, assessing the relationship of the people involved and considering the possible outcomes, you can determine how to manage the disagreement and avoid feeling insulted or undermined.

Session topics include:

• How to manage your defensiveness during conflict
• Techniques to accept criticism
• 7 steps to healthy conflict resolution

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Social Security and Medicare Workshop

Are you planning for your Retirement?
Do you have questions about Social Security or Medicare?
Would you like details on the process for Social Security and Medicare?

If you answered yes, then this seminar is for you. The Department of Human Resources Development and Labor Relations is pleased to announce a new seminar being offered in 2008. The Social Security and Medicare Workshop is intended to provide you with valuable information to prepare for retirement. This seminar will be presented by a representative from the Social Security Administration (SSA) and will provide information regarding the process for Social Security and Medicare.Topics to be covered during this session include:

• SSA Retirement Benefits
• SSA Survivor Benefits
• A brief discussion on the future of Social Security
• Overview of the Social Security process including how to apply, the process, timing, etc.
• Windfall Elimination Provision & Government Pension Offset (Coordination with OPERS & STRS)
• Medicare Overview including how to apply, the process, timing, etc.
• Overview of the online services and website demonstration
• Appropriate contacts for social security and Medicare planning

To view this presentation, please click here.

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The “Sandwich” Generation

Do you feel like you are pulled in different directions caring for your family?
Does caring for others create stress for you?
Do you take care of yourself to enable you to take care of others?

The purpose of this workshop is to provide tips and techniques for people that are regularly caring for others.  The “sandwich generation” refers to working adults who find themselves caught between the demands of caring for aging parents and raising their children. This workshop focuses on ways to make this demanding life style manageable.

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Registration

To view the current HR Training schedule and register for a course click on the Course Registration link found on the left hand side. For further information regarding these sessions, please contact Terrie Szucs, Manager of Training & Organizational Development at t.szucs1@csuohio.edu or 216-687-3839.